Greece call: +30 215 5100935 "Everything about Bioethanol fireplaces with 1-click!"

Return policy

SHIPPING POLICY

  • Free shipping is available for orders with delivery addresses within Greece 1-2 working day
  • Shipping to counties within Europe is available with extra fee.
  • In addition, You can also schedule a delivery for the date of your choice and there is no minimum quantities for your order.
*If the transport company ask you additional fee for the shipping please call us and don t pay it.
* If you see any damage to the package when you receive you order , you have the right not to accept your order from transport company or to accept it after opening the package and checking products. If you accept products with broken package without your comments of broken package on the transport receipt, our company will not have the responsibility for return or refund.

RETURNS POLICY

  • We accept returns within 14 days for any reason (unless otherwise noted on the product page).
  • Returned items must be in original condition, including tags, booklets, and labels.
  • Refund will be issued to original payment method

You are going to apply for refund filing the form of refund you could find inside the packing. Next you have to send this form throught email or by post.